Privacy Policy

25 May 2018

Privacy Policy for Louise Christie Counsellor and Coach

On 25 May 2018 new General  Data Protection Regulation (GDPR) laws came into force and apply to all organisations.   This document sets out the privacy policy for Louise Christie Counsellor and Coach and other professionalson this website, and on meeting we will seek your consent to collect, process and store your data.

What information do we collect about you?

In order to communicate with you we collect your name, address, phone number/s and email address.

In order to provide counselling we also collect your date of birth, your registered GP (if you have one), relevant medical history, family background and details of any previous counselling/mental health support you have had.

How will we use the information about you?

We will use the information we collect about you solely for the purposes of providing a therapeutic counselling relationship.

Your information will not be shared with any third parties.  In line with the working agreement statement about confidentiality, if we have serious concerns about your immediate safety, or the safety of someone else, we may contact your GP or someone else, but I will always seek your consent to do this before doing so, if this is possible in the circumstances.

As required by my professional body, the British Association of Counselling and Psychotherapy (BACP), we meet regularly with a qualified Supervisor to discuss our work.  In any discussions about the content of your sessions we will use a pseudonym, not your name, to uphold confidentiality.

Access to your information

You have the right to request a copy of the information we hold about you.  If you wish to make a request to see the information, please do so in writing.  We will provide it within a month of the request being made.

Counselling notes

As an aide-memoire we keep brief hard copy notes summarising counselling sessions.  These are solely for our own use.  You have the right to see these notes and would need to follow the same procedure as above to see this information.  These notes are kept securely and separately to any personal details that might identify you.

How long is information kept?

Your information will be kept securely and shredded after a period of 7 years from the end of our work together.

Any questions/concerns

If you have any questions or concerns about this Privacy Policy please contact us.

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